Shipping policy

Shipping Policy

Last Updated: August 24, 2026

Thank you for shopping with us! Please read our shipping policy below for important information about processing times, delivery, and orders.

Order Processing

All items from our premade drops are ready-to-ship unless otherwise stated in the product description.

Orders are typically processed and packed within 2–5 business days after your order is placed. Orders are not processed, shipped, or delivered on weekends or holidays.

During high-volume periods, launches, or sales, processing may take slightly longer. We appreciate your patience while we carefully prepare your order.

Shipping

Once your order has been shipped, you will receive a confirmation email with tracking information.

Estimated delivery times begin after your order has been processed and shipped and are provided by the carrier. Delivery times may vary due to carrier delays, weather, holidays, or other circumstances outside of our control.

We are not responsible for delays caused by the shipping carrier.

Shipping Address

Please make sure your shipping information is correct before completing your purchase.

If you enter an incorrect or incomplete address, please contact us as soon as possible. We cannot guarantee that an address can be changed after an order has been placed.

If an order is returned to us because of an incorrect or undeliverable address, additional shipping charges may apply to have the package reshipped.

Lost, Stolen, or Missing Packages

Once tracking shows that an order has been delivered, we are not responsible for packages that are lost, stolen, or misplaced.

If your package is marked as delivered but you cannot locate it, please first check with household members, neighbors, and your local carrier. You may also contact the carrier directly to open an investigation.

Damaged Packages

If your order arrives damaged, please contact us within 48 hours of delivery and include clear photos of the packaging and damaged item.

We will review the issue and determine the appropriate resolution.

International Orders

International customers are responsible for any customs fees, duties, taxes, or other charges imposed by their country's customs authority.

We are not responsible for packages delayed or held by customs.

Order Changes & Cancellations

Because premade drops are limited and orders may be processed quickly, we cannot guarantee that changes or cancellations can be made after an order has been placed.

Please contact us as soon as possible if you need assistance with your order.